Legal

Perhaps not as exciting as some of the other parts of our website. On this page you can view our company information and read our privacy policy as well as our website terms of use. You will also find information on our membership with the Swiss Travel Fund.

Impressum

Company Information

Leo Trippi AG

Registered Address: Industriestrasse 22, CH-6060 Sarnen, Switzerland

UID/MSWT: CHE-114.461.879

Leo Trippi AG has its legal seat in Sarnen, Switzerland and is registered with Handelsregisteramt des Kantons Obwalden

Privacy Policy

Last Updated on 15 February 2021


Leo Trippi is is committed to keeping your data safe and secure and handling it appropriately within the guidelines of the General Data Protection Regulation ("GDPR"). This privacy policy will explain how our company may collect personal data about you, how we might use it and how it is stored. This policy also outlines how you can exercise your privacy rights.


What data does Leo Trippi collect and why?


Information that you provide voluntarily

Certain parts of our website may ask you to provide personal data voluntarily: for example, we may ask you to provide your contact details in order to subscribe to marketing communications from us, and/or to submit enquiries or when requesting reservations. In limited circumstances, we may also collect your health data, which are considered special categories of data under GDPR. For example, you may provide us with details of a disability so that we can arrange for appropriate access during a booking/holiday. The personal data that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide it. 


Personal data that we collect automatically


When you visit our website, we may collect certain information automatically from your device.  In some countries, including countries in the European Economic Area, this information may be considered personal data under applicable data protection laws.

Specifically, the information we collect automatically may include information like your IP address, device type, unique device identification numbers, browser-type, broad geographic location (e.g. country or city-level location) and other technical information, for example, data we collect for fraud prevention.  We may also collect information about how your device has interacted with our website, including the pages accessed and links clicked.  

Collecting this information enables us to better understand the visitors who come to our website, where they come from, and what content on our website is of interest to them.  We use this information for our internal analytics purposes and to improve the quality and relevance of our website to our visitors.


Cookies


We may use cookies for a number of reasons, including improving your experience on our website, improving our services generally and to display ads and offers on our channels that are more relevant to you. Cookies are small pieces of information that are stored on your device by your browser. These allow us to store your account information and provide features to make browsing and booking easier. Most browsers allow the cookie function to be turned off. If you want to know how to do this, please look at the help menu on your browser. For further information, visit allaboutcookies.org


Information that we obtain from third party sources


From time to time, we may receive personal data about you from third party sources (including Facebook and Google), but only where we have checked that these third parties either have your consent or are otherwise legally permitted or required to disclose your personal information to us.  

The types of information we collect from third parties include profiling, address and interests data and we use the information we receive from these third parties to personalise our services, maintain and improve the accuracy of the records we hold about you.

How will we use your data?

We will use personal data for a number of purposes, including:


  • Servicing your requests and bookings
  • Completing travel bookings (this includes sharing your booking information with other parties to fulfil your booking)
  • Advising you of any changes that need to be made to bookings or problems with a chalet reservation
  • To help detect fraud
  • To send you marketing communications
  • To advise you of information about our services and products or offers from our chalets or holidays


Internet


If you communicate with us via the internet then we may occasionally use email to contact you about our services and products. When you first provide personal information to our website or app, we will normally give you the opportunity to indicate whether you would prefer us not to contact you in this way. However, you can always send us an email at any time to change your preferences.


When Leo Trippi processes bookings, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

What are your data protection rights?

Leo Trippi would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the details at the bottom of this privacy policy.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology For further information, visit allaboutcookies.org.

How do we use cookies?

Leo Trippi uses cookies in a range of ways to improve your experience on our website, including:

  • Advertising, recommendations, insights & measurement
  • Understanding how you use our website
  • Analytics and research
  • Google Tag Manager and Google Analytics

Privacy policies of other websites

The Leo Trippi website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.


Changes to our privacy policy


Leo Trippi keeps its privacy policy under regular review and places any updates on this web page.


How to contact us


If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us by writing to us at:


Leo Trippi

5 Priory Court

Poulton

Gloucestershire

GL7 5JB

United Kingdom


You can also find other ways of contacting us via our contact page.

Website Terms of Use

By visiting or using this website, you agree to and accept these terms.

Use of the website, copyright and trade marks

The Leo Trippi name, logo and all related product and service names, design marks and slogans are the trade marks or service marks of Leo Trippi or its group companies. All other names, logos and all related product and service names, design marks and slogans used on this website are the trade marks or service marks of their owners. All rights are acknowledged.

All copyright and other intellectual property rights in any material, including code, text, photographs or other images displayed on our website, are either owned by us or have been licensed by the owner for our use. If you wish to use any of the information or material displayed on our website, you must first obtain our written permission, or that of the owner of the rights to the material, as the case may be. You must not modify, copy, transmit, display, perform, publish, license or create derivative works from any information or software accessed by means of the service. Where copying or transmission is expressly permitted, you must not change or delete any author attribution or copyright notice.

Reference in this website to any products, services, processes, trade names, trade marks or other information of third parties does not imply or constitute an endorsement, sponsorship or recommendation to you by us. Links to other websites not operated by us are solely for your convenience. We are not responsible for any products, services, processes, trade names, trade marks or other information provided by third parties. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

You must not use our website for any activities which breach any laws, infringe any party’s rights, or breach any standards, content requirements or codes promulgated by any relevant authority. You must not use our website in any way which interferes with other users or defames, harasses or menaces anyone. You indemnify us from and against all actions, claims, suits, demands, liabilities, costs or expenses arising out of or in any way connected to use of the website by you or any other person using your membership identification or password.

Accuracy of information on website and availability

Information on this website is posted in good faith and updated regularly, but we cannot guarantee its completeness and accuracy. We cannot and have not checked the accuracy of all information provided by third parties. Please be aware that we may use fictional marketing names for properties in our portfolio. We do not accept any liability to you or any third party for any error or omission on this website. We may change, update or delete any information on this website without prior notice. We do not warrant that this website will be uninterrupted, error free or that any information or other material accessible from this website is free of viruses or other harmful components.

We do not make any representation about the suitability of information, products and services on this website for any purpose. The website is provided on an “as is” and on an “as available” basis. You assume all responsibility and risk for use of this website. We will not be responsible for any errors, omissions or misleading information and we disclaim, to the maximum extent permitted by law, all implied warranties in connection with such information.

All photographs used are for the purposes of illustration only and should not be taken to be literal representations of actual facilities, accommodations or services offered unless otherwise advised.

In no event shall we be liable for any demand, injury, loss, claim, damage or any direct, incidental, special, consequential damages or economic loss, including but not limited to loss of profits or savings, arising out of or in any way connected with the use of any data or information services displayed on this website.

Prices are shown in the currency requested with rates of exchange calculated on a daily basis. Prices may therefore differ on a daily basis to reflect any movement in exchange rate levels. Typically all properties are sold in their default currency and any conversions provided are for information purposes only.


We may amend these terms and conditions at any time without prior notice. If we do amend these terms and conditions, the amended terms will be effective when posted on this website (and with retrospective effect to the extent permitted by law).

Reisegarantie

Leo Trippi AG is a member of the Guarantee fund for the Swiss travel industry. The Guarantee Fund was set up by the Swiss Travel Association (SRV) in response to the Package Travel Regulations (Federal Law on Package Travel in Switzerland) and has over one thousand members from Switzerland and Liechenstein. Members must meet requirements set by the foundation in terms of professional competence, seriousness and solvency and are subject to regular controls.

Our membership of the Guarantee Fund provides our customers with the comfort that they are dealing with serious and trustworthy company following the highest standards of financial management and control. Protection varies depending on the type of holiday booked and if applicable will be detailed in your booking documents.

This website uses cookies. By continuing we assume your permission to use cookies, as detailed in our privacy policy.

Privacy Policy